Terms & Conditions

Welcome to MyAnimal Portal. These terms and conditions outline the rules and regulations for the use of our portal, products, and services. By accessing and using this portal, you agree to these terms and conditions. Please read them carefully.

Overview of Terms and Conditions:

These Terms and Conditions govern the use of the MyAnimal platform, accessible via myanimal.in. By using the portal, you’re agreeing to comply with these terms, our Privacy Policy, and any other terms posted.

If you disagree with any part of these terms, you may discontinue the use of the portal.

Eligibility:

You must be at least 18 years of age to register and use this portal. If you are under 18, you may only use the portal under the supervision of a parent or guardian. Guardian must be provided through a singed from or digital verification process during account creation.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe that you are violating these terms or applicable laws.

Account Creation:

To access certain features of the MyAnimal Portal, you may be required to create an account. By doing so, you agree to the following terms:

Information Collection:

As part of the registration and login process, we may collect certain personal information to enhance your user experience and provide personalized services. By registering or logging in, you consent to the collection of the following data:

Your full name, alternate email address, mobile phone number, contact details, and postal code.
Demographic information, such as age, gender, occupation, education, and address.
Information regarding your activity on the portal, including pages visited, links interacted with, visit frequency, and other browsing-related data.
This information helps us improve our services and tailor content to your preferences. By using the MyAnimal Portal, you agree to the collection and use of your personal data as described in these terms and conditions.

Your Responsibilities:

Provide accurate, complete, and up-to-date information during registration.
Maintain the confidentiality of your login credentials.
Notify us immediately if you suspect any unauthorized use of your account.
Please note that MyAnimal Portal will not be held liable for any loss or damage resulting from your failure to comply with these obligations.

Use of portal:

You are granted a limited license to access and make personal use of the portal. This license does not include:

Any resale or commercial use of the portal content.
Collection or use of product listings, descriptions, or prices for competitive purposes.
Copying, duplicating, or modifying any part of the portal without express written consent from MyAnimal Portal.
Unauthorized use of the portal may result in termination of your account and further legal actions.

Product Information & Pricing:

We strive to ensure that all product descriptions, pricing, and availability information is accurate. However, there may be errors or inaccuracies on occasion. MyAnimal Portal reserves the right to correct any errors and update pricing information without prior notice.

Prices displayed on the portal at the time of purchase will be the final prices. In case of price variations or adjustments, you will be notified at the time of delivery or order confirmation.

Payment Terms:

We accept various payment methods, including credit/debit cards, UPI, and other payment gateways. By making a payment, you agree to provide accurate billing information. All transactions are processed securely through our payment partners, and we do not store sensitive payment details on our servers.

Please note that any orders placed will only be processed once the payment has been successfully completed.

Shipping & Delivery:

Delivery timelines are estimated and may vary based on location and availability of products. We are not responsible for delays due to unforeseen circumstances such as weather, strikes, or natural disasters.

For re-deliveries due to incorrect shipping information provided by you, any additional shipping charges may be applied.

Returns, Refunds & Cancellations:

Our return, refund, and cancellation policies are as follows:

Returns: Products must be returned within 7 days of delivery in their original condition and packaging.

Refunds: Refunds will be processed within 7 business days upon receiving and inspecting the returned items.

Cancellations: Orders can be canceled before they are dispatched. After dispatch, you may be required to follow the return process.

User-Generated Content (Reviews & Feedback):

We welcome feedback, comments, and reviews from our users. However, any content submitted to MyAnimal Portal becomes our property, and we reserve the right to use, modify, or remove it at our discretion. By submitting content, you agree that:

Your content is not unlawful, defamatory, or otherwise objectionable.
You are solely responsible for the accuracy of the content you submit.
MyAnimal Portal reserves the right to remove or edit any user-generated content that violates these terms.

Intellectual Property Rights:

All content on the portal, including text, images, logos, product descriptions, and designs, is the property of MyAnimal Portal or its licensors and is protected by applicable intellectual property laws. Users may not copy, reproduce, distribute, or exploit any content from the portal without express written permission.

All content on the MyAnimal Portal, including its collection, organization, and assembly, is the exclusive property of MyAnimal. This compilation is protected by copyright laws both in India and internationally.

The MyAnimal Portal name and logo are trademarks of “Infoigy Tech Pvt. Ltd.” Unauthorized use of our trademarks is strictly prohibited.

Privacy Policy:

Your use of the portal is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the portal, you consent to the practices described in the Privacy Policy.

Disclaimers & Limitation of Liability:

Nutritional and Health Information: Any nutritional or health-related information provided on the portal is for informational purposes only and should not be considered medical advice. Always consult with a veterinarian or professional before making dietary or health-related decisions for your pets.

Product Accuracy: While we make every effort to ensure that product descriptions and images are accurate, colors and details may vary depending on your display settings.

To the fullest extent permitted by law, MyAnimal Portal shall not be liable for any indirect, incidental, or consequential damages arising from the use of the portal, even if we have been advised of the possibility of such damages.

Changes to Terms & Conditions:

MyAnimal Portal reserves the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting on the portal. It is your responsibility to review these terms periodically.

Your continued use of the portal following the posting of any changes constitutes your acceptance of such changes.

Termination:

We reserve the right to terminate your account and access to the portal if you violate any terms outlined in this agreement. Upon termination, all rights granted to you under these Terms will cease immediately.

Explore Our Services and Products!

At MyAnimal, we invite you to dive deeper into our platform and discover the range of functionalities and high-quality products we offer. Whether you’re looking for specialized veterinary care, innovative products like the Smart Neckband, or the latest in animal nutrition, there’s something for everyone!

Experience the convenience and quality we provide, and see how we can enhance the health and happiness of the animals in your care!

Check Out Our Products and Services Now!